You should have received an auto-generated email to your BC student email account
when the certification was submitted. You may also reach out to the VA directly to
follow up on any past or current certifications. Their number is 855-225-1159.
Email bcrecords@kccd.edu with "Veteran" in the subject line from your BC student email account. Include the course information and date this was completed. We should be
able to update the certification for you. Which would then generate an auto-generated
email to your BC student email with the updates/changes made.
Contact the VA at 855-225-1159 for any questions related to payments.
It's likely you are not enrolled as a full-time student, which is 12 or more units.
Be sure if you add or drop any courses, you notify us immediately so we can make the
proper adjustments to your certification in a timely manner. In this case, you'd need
to email bcrecords@kccd.edu and add Veteran to the subject line. Be sure to email from your BC student email
account.
Be sure you've completed any updates via your student account. If you're still getting
a later date reach out to us via email at bcrecords@kccd.edu. Be sure to add Veteran to the subject line and email from your BC student email
account so we may verify the reason for late registration.
The process for VA payments takes additional time. If you are concerned, email bcrecords@kccd.edu with "Veteran" in the subject line. We should be able to verify how much we billed them for and if payment has been
received already.
Email bcrecords@kccd.edu from your BC student email account with "Veteran" in the subject line. Include your student ID# (do not include your SS#), the term (summer/fall), and
your current major. Once we are able to submit the certification to the VA, you should
receive an auto-generated email to your BC student email account. If you have updated
your CSEP with the VA Educational Advisor since the last semester, include a copy
of that CSEP in your email as well.
Email a copy of your DD-214 or active military ID to bcrecords@kccd.edu from your BC student email account with "Veteran" in the subject line. Include your student ID#.
